The staff was amazing to work with. I have no complaints at all about this product or its use as far as customer service goes! It's difficult for me to think of anything that wasn't amazing so far. We are using it for an upcoming project which would be completely impossible without FUERZA STUDIO!! For my current client who uses them daily they make sure every detail is perfect before shipping out their products (which has helped minimize production issues). They help ensure everything meets up when shipped together, and provide me peace of mind knowing nothing will get lost, broken, damaged, etc while being transported overseas by someone else than myself. This helps cut back on the time needed to package items after purchase/creation once ordered online. Everything was perfect. Nothing negative can possibly come off these guys either :) I highly recommend working with fuerz studio if you're looking for high quality packaging materials and services in general. Not only were there great pricing options but The best thing about this app it's that there are different choices for you to choose depending of your budget and lifestyle need! It was really easy to use after I got used with all its features (not many). Maybe more options when using filters would be nice but everything else seems perfect so far :) If anyone needs help during their first purchase they can count me as an example since my experience has been great through out.