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Australia, Canberra
1 Level
748 Review
37 Karma

Review on UpBloom by Bob Kussmaul

Revainrating 3 out of 5

UpBloom's products are of low quality, and their customer service is unsatisfactory.

As someone who uses gardening and lawn care items on a regular basis, I was eager to give UpBloom's assortment of outdoor gear a try because of its breadth. Unfortunately, my time spent with the company has been marked by nothing except dissatisfaction at every turn. The first problem I had was with the overall quality of the things. The gardening equipment that I ordered turned out to be of low quality and fell apart after only a few usage. The patio furniture that I purchased appeared to be made of low-quality materials and was really unpleasant to sit on. It was clear that the products had not been meant to last and that their quality was subpar. When I attempted to resolve these issues by contacting the customer support team at UpBloom, they did not respond to my inquiries and were not helpful. This further added to my irritation. After a number of failed efforts, I was finally able to receive a response, but when I did, they didn't provide anything in the way of a remedy to the issues I was having. My interactions with UpBloom have, on the whole, been less than satisfying, and I would not suggest their goods to anyone who is interested in purchasing high-quality lawn and garden supplies. Because of the low quality of their products and the unsatisfactory level of customer care they provide, we do not recommend this company to anyone trying to improve the appearance of their outdoor area.

Pros
  • An easy to use website.
Cons
  • Availability is quite restricted.