The ability to customize solutions as per client's requirement helps in reaching their business goals efficiently within given time frame without any loss of data or information at user end point itself! Customer service support provided by qantel team for this platform has been excellent so far!! There are few minor points which can be improved like better UI/UX design & more customizability options available but overall it works fine till now. We have customized several applications using this tool and its very easy approachable web portal makes thing simpler than expected.