The platform is very intuitive and easy to use. The dashboard is very informative and gives you a lot of information about your followers and the conversations that are happening. I would like to see more features added, like a chat box. I would recommend MarketBeam to any company that wants to build a community. MarketBeam helps me reach my customer and grow my brand. They are also very helpful and easy to work with. Their customer support is also second to none. Customers who are interested in social media marketing have benefited from this product.