I like how easy it makes sorting mail to be archived, but not actually saved in one place so that you have all of them organized by date or sender/recipient would make life easier! Sorting through hundreds upon thousands just isn't very efficient for me at this time because there are no quick searches available (that's why i had been using other services). The fact they offer more than basic accounts helps with my organization needs as well since we receive such large amounts from our business clients each month--so having multiple scanning options really does help us keep up!!