It's very easy to use, it has many features that are useful for any business owner or employee who needs access from anywhere in order receive mail when away at work/home etc., I have no dislikes as everything works well with this software! The only thing i dislike about scanmailboxis they don't provide you wih their phone number so if there was anything wrong we couldnโt contact them quickly enough!! Make sure your email address matches exactly what will be going out because sometimes emailsโฆ