I like that this program fits into our workflow very well as it can be used for both patient tracking AND discharge planning! This product also has many other resources available to assist with any questions or concerns you may have regarding your use/functionality within CIDREP (such an FAQs section). The only thing i dislike about cidreps platform was how difficult they made finding certain files when looking through them during training sessions; therefore having some folders created in advance by my supervisor would help alleviate confusion if needed later at work site!! Patient Management system & Healthcare Record Searching capabilities are what sold me most so far. The best part about this software is that it is very user friendly. It is easy to use and has all the features you need for your practice. I wish they had more customer service reps available as sometimes there are questions that cannot be answered until after hours. This software makes it easier to keep track of patient information and allows us to access their files at any time. It also helps when we have multiple patients in our clinic with the same last name.