The product is currently working properly. ADVANTAGES. The picture and sound quality is good. A suitcase was included in the package, in which it was convenient to carry a DVD player and a remote control. minuses. He's heavier than expected, but he's used to it. The biggest downside, however, is that the frame around the screen is split. This isn't affecting the display at the moment, but I'm glad I bought the extended warranty in case that changes in the future. Also, I have problems with customer support. In the package they offered a free gift. I asked but didn't get it. Customer service contacted me several times asking for information. However, they repeatedly requested the information already provided. This included asking my name multiple times! Nowhere on the free gift card is a product review REQUIRED to receive a free gift. It INVITES the customer to write a review, but does not require it. I would give this product four or five stars if it wasn't for the customer service. I hope now that I've written a review I'll get a gift.
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