I bought 2 of these cameras. One works fine. The other would freeze, then the lens would pop out and pop out. I tried updating the firmware but the KIES program was just as bad and couldn't get it to reinstall the firmware. I tried using the chat button on the support page but that didn't work either. (Of course, after he directed me to the India support page). Overall a rather disappointing camera and equally disappointing support.
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