I was concerned when I ordered this toy as several reviews said the ears were not working properly. But I still ordered it because of the song and no one said they had hand movement issues. Well, of course the ears didn't work. But I liked the softness and the song is charming. So I decided to keep it. I AM SURE I AM GOD THAT I HAVE DONE. About a week later I felt the fluffy tissue around my ears and was trying to see if I felt anything broken when I felt the click. Guess what? ears work. I believe when this toy is made the ears are somehow held in the down position and to activate them after delivery all the ears need is a slight movement to get them working. Hands and ears work at every push of a button. My grandson loves this. This pup gets a lot of hugs.
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