The ease at which it integrates with other products is incredible! Their support team also has outstanding customer service when we have questions or need help troubleshooting issues in their product (which isn't often). It was fairly easy to get started using this software but there are some bugs here and then especially if running multiple jobs concurrently - where sometimes they don' t run as expected- I can see why people would hesitate. We use smartimagery for our 3D rendering needs mainly creating photometric models from various CAD files like Autodesk AutoCAD etc.. I like how easy it is to use - all my images are already in one place (and they're backed up). It's been very helpful for me as an individual working remotely who needs lots more control over image editing than what Photoshop provides out-ofthe box; this allows us flexibility when we need something extra done or want other people involved with our work process without having them spend months learning new software only do simple tasks suchas resizing/rotating photos using "magic wand" tool etc..