Their customer service is the best in the industry. I don't think there is anything I can think of I dislike. They're a great company to work with, they're always thinking ahead. We use them for many things including general property maintenance, housekeeping & interior design. I have used them multiple times for interior design projects, housekeeping, and general property management. Bricks has helped me in so many ways! Even if you don't need all their services they are there for you with a smile! I like how easy it is to use, the customer service is great, and I love that they offer free inspections! It's very easy to schedule an appointment with them. There aren't any downsides that I can think of at this time. If you're looking for a simple way to manage your home repairs, Bricks+Agent is the best option out there. They are always available when needed and take care of all your needs.