I bought this device to record meetings in a medium sized conference room. I liked the Phillips name and characteristics. Additional microphones provided better coverage and the ability to accurately capture the comments of everyone in the meeting. The device worked fine for a few months, then the recorded files began to disappear. I thought it might have been user error but I was unable to troubleshoot properly as the device completely stopped working. Made the mistake of buying another one, assuming a bizarre, unique problem with the first unit. This unit also failed in exactly the same way. Phillips tech support requested a copy of the purchase confirmation email before doing anything, but that action turned out to be nothing. No further replies, no RMA. Nothing. So, I have two nice looking paperweights. I will never recommend or buy any other voice tracking product and will think twice before spending money on Phillips again.
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