Bought a Shark Navigator vacuum cleaner. Received on November 30th, collected next day. That does not work. Manufacturer contacted and after troubleshooting found that the motor was defective. They then told me the only remedy for me was to BUY ANOTHER ENGINE FOR $71.00. They said the warranty does NOT cover the motor even though it is a brand new product. This is clearly a scam company and buyers should BE CAREFUL!
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