Header banner
Revain logoHome Page
Tim Olson photo
1 Level
1193 Review
0 Karma

Review on πŸ’‘ Unleash a Ray of Brilliance with Bioluz Pack of Brightest LED Bulbs by Tim Olson

Revainrating 5 out of 5

Outstanding customer service - and great coverage!

It is important for sellers to receive positive or bad feedback. In this case, based on my experience with Bioluz, a decent rating is quite justified. I ordered a set of 4 BR40 LED bulbs (100w replacement and 110 degree beam). As they are connected to Prime, they came in a few days as expected. I installed two in my basement where I study. The difference in light from what I had was incredible. I had 65W equivalent LED bulbs which were decent but not bright enough. I also bought 120W LED equivalents but didn't check the beam angle - it was 40 degrees - so they basically gave a dart of light under the recessed cans while the rest of the room was in darkness. Not suitable. These lights actually have a longer stem than the ones I'm used to, so they stick out a bit from the cutouts so their light spread is better. All my other lamps are canned. I got pretty excited when the first of the Bioluz lights flickered and then went out. I tried the other 2 just to be sure and they were fine. I knew I could just use prime service and return them all, but I liked the lights (I only needed 2 anyway) and decided to contact the seller. Revain Communications said I could expect a response in 2 days. Bioluz replied in less than an hour and stated that they support their products for 5 years. All I had to do was give them the batch number of the defective lamp and they sent me a replacement lamp. I gave them the number they needed and within 30 minutes they responded with a replacement UPS waybill number. It's not a lot of money, but these guys are willing to support their product and nothing earns my loyalty like an outstanding customer. Service. Very impressive!

Pros
  • Very good price
Cons
  • Disappearing