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Lithuania, Vilnius
1 Level
704 Review
31 Karma

Review on Hyhug by Giles Lacoste

Revainrating 3 out of 5

A Disappointing Attempt at Doing Some Online Shopping at the Hyhug Store

My time spent shopping at Hyhug's internet store was not satisfying in any way. However, despite the fact that they provide a variety of products that are designed to meet the requirements of tech-savvy customers, the website was difficult to traverse. The search function was not very helpful, and it was difficult to locate the information that I was seeking. In addition, the checkout procedure was extremely aggravating, as there were multiple errors that occurred before my purchase was finally completed successfully. My product appeared well after the date that had been estimated for its delivery, and the shipping was also much slower than I had anticipated. Overall, Hyhug may have products that are of high quality, but their online store is in need of improvement in order to provide customers with a more enjoyable purchasing experience.

Pros
  • Attention to precision in product descriptions.
Cons
  • Poorly handled customer service queries.