Review on Metric Magnet by Bim Cook

The ability to see my overall performance over time across different channels has been really useful both as an individual contributor but also when reviewing KPIs with colleagues or clients - it's easy enough that everyone understands what we're looking at! Not much. I think this would be improved by allowing users of any level access (or perhaps only higher-level) managers who are able set up their own dashboards rather than having to go through our support team which took some effort to get started using initially; however once there was no barrier accessing reports they were very happy about being given direct control/access without needing us around every step.