
When I first bought my polyurethane water jug I was very disappointed with how slow it was to fill it. Then one day I bought new filters and they were advertised as redesigned and faster and they were. You were wonderful. I don't know what changed, but now the filters are fast the first time and then very slow every time. And sometimes the filling container isn't quite empty, and when I pour myself a glass of water, it flows out and spills. Oh, and the little cap on the spout is useless. Dripping every time. I have to hold it open with one hand while pouring with the other.

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