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AIhelp Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of AIhelp

AI powered Customer Support Software for In-App Messaging and Operation with AI bot, notifications, Auto-check Form, alerts, app indexing and more. AIhelpI helps you provide personalized support when and where customers need it, so customers stay happy and satisfied. it enables you customize your support and configure any workflow.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Aihpel is a great customer service tool for managing multiple customer accounts

I like that this is an easy to use tool; however not as good at handling multiple accounts or different types of users (such as VIPs). It's very user friendly but could be improved in some areas such as having better features for managing several groups/accounts within one account would make things easier! We are solving issues related to our customer service department by using Aihpel which has helped us resolve many ticket requests from clients who have been contacting us via chat platform…

Pros
  • Great support team, quick response time &amp everything we needed was already there with little training required :)Great Customer Support Team
Cons
  • Good but not great

Revainrating 5 out of 5

Excellent Customer Experience Platform

I loved that this had all of my favorite features in one place. This integrated everything we needed to be successful from call center software right up until our CRM. There was not much I disliked about what they offered. It did exactly as promised and has allowed us to get back to doing what matters - taking care of our clients! The only downside is that their mobile apps were very dated compared to other companies out there. We're no longer stuck looking at an outdated UI or having to use…

Pros
  • Easy integration with Salesforce / ZohoCRM/ Zendesk etc..A great user experience.Helpful support team who are always willing help you resolve issues quickly if any arise during implementation process.Great product management & development teams make sure your needs will constantly evolve even after deployment without interrupting business operations too frequently
Cons
  • I will keep silent