The ability to create customized campaigns, such as 'My Favorite' or 'Wish List'. The tool also allows you to set up rules for automatic delivery of emails. This is a great way to keep your customers engaged! There are some areas that could be improved upon in terms of functionality/ design. For example, it would be nice if we could have multiple email templates (rather than one) and it would be helpful to be able to send out an automatic reminder if a customer has not responded within 48β¦