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AirLoop Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Marketing, Demand Generation

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Description of AirLoop

It's super simple to get started with a world class digital loyalty platform

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great experience overall when running your own point system

I liked that we were able to see our rewards on a daily basis. It was easy to see what our points did and where they were going. It was also easy to see what we were spending our points on. I liked that we could see the history of our points. I do not like that it was difficult to redeem points. It was hard to find a way to redeem our points. We were able to track our points with AirLoop. I like that it is very easy for our customers to use, they can easily access their points by scanning QR…

Pros
  • Also if something new comes out then just add them into promo code boxes throughout store locations / online via website affiliate
Cons
  • Not the best

Revainrating 4 out of 5

Great Tool - Engaging content delivered automatically

The ability to create customized campaigns, such as 'My Favorite' or 'Wish List'. The tool also allows you to set up rules for automatic delivery of emails. This is a great way to keep your customers engaged! There are some areas that could be improved upon in terms of functionality/ design. For example, it would be nice if we could have multiple email templates (rather than one) and it would be helpful to be able to send out an automatic reminder if a customer has not responded within 48…

Pros
  • Simple interface
  • Easy integration with other platforms like Salesforce.
  • Ease at creating personalized messages
  • Automatically sends reminders when response time gets too long
Cons
  • Limitations around numbering recipients
  • Lackluster support

Revainrating 5 out of 5

Great Customer Experience & Highly Customizable Program

I like that you can customize your rewards program in any way! The toolset is really great, allowing for robust customization of reward types/schedules etc - also they have some very useful features including giving access or limiting by IP address (which helps us at work). They're responsive when it comes time needing support from them as well; usually quick fixes without much back-and forth which makes life easier too :) We've been able to implement an amazing customer experience while…

Pros
  • Great product &amp ; good pricing
  • Very reliable platform with fantastic technology solutions
Cons
  • Nothing