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Alana Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Artificial Intelligence, Conversational Intelligence

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Description of Alana

Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes. Mas porque eu sou uma AI? Porque só desta forma sou capaz de interagir com milhares - ou milhões - de consumidores de forma rápida, personalizada, sem ser repetitiva ou robótica.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent service, amazing techs and high quality products

I have used this for my business website so far - it's great! It has been easy to integrate with our product management software (Zapier) as well because of their excellent API integration system that allows me access from anywhere via any device or browser in real time whenever i want. There is some initial setup required but they are very quick about getting you up & running once everything works correctly which makes onboarding super fast if done right. Their support team was also…

Pros
  • Easy customisation
  • Supportive staff, especially customer success manager who helped us throughout whole process.
  • The best way yet why should go beyond Wordpress framework itself; )
Cons
  • Not really much more than usual WordPress theme without coding knowledge

The AI is really helpful for our sales team to answer questions quickly without any human intervention required! It's also helping us in creating better content which will increase engagement with customers as well!! There are so many features that I like but if you're looking only into one feature then don't worry about it because there would be other cool ones too :). But overall this has helped me solve my problems of not having enough time or resources while working from home (and being a…

Pros
  • Smart suggestions
  • Easy implementation process
  • Reliable support :)
Cons
  • No way around no matter what i try, sometimes its hard getting back here after logging out