Pros
- Easy interface
- Great organization system
- Very easy way t
Cons
- Almost everything is ok
Alfred AI Review
2
·
Excellent
Rating
5.0
Artificial Intelligence, Conversational Intelligence
Description of Alfred AI
Alfred AI aims to transform humans into super-humans by strengthening their abilities.
It's able to process text and audio specialized in CX in three languages. Spanish, Portuguese and English in which slang and other natural ways of language can be used. By implementing an innovative Machine Learning it understands and answers in a very friendly manner.
Alfred AI is not just a bot is also a virtual agent able to respond chats, mails, tweets. FB, Instagram, WhatsApp and a phone call. It integrates with CRMs (Oracle Rightnow, Salesforce, Avaya) and other virtual agents such as Alexa or Siri but not limited to.
One of the main difference with competitors is the fact that it only charges whenever a correct answer confirmed by the user is given. If a user states that the answer was not useful or it never answers then it won be charged.
Alfred AI is different, is a CX specialist with empathy as main characteristic together with a high level of understanding.
Pros
- Simple interface
- Easy way into searching through data.
- Can save searches & categories within user account (in case something gets deleted)
- Great time saver!!!!! :)
- very useful feature !!!!! Very helpful since each tag brings back different info depending whether someone uses "all" ,or
Cons
- None
