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Arcus EDI Managed Services Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Infrastructure, Data Integration

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Description of Arcus EDI Managed Services

Arcus is an SAP EDI Managed Service Solution providing end-to-end implementation and support services for a low per-document cost. CONTAX's team of SAP and EDI professionals will support your EDI process from implementation through to SAP support. Our EDI team will perform your migration to the platform at no cost, and with little input from your side. We are compliant with all EDI standards and can work with all transmission protocols.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great Customer Service; Very Knowledgeable

The best thing about Contax Solutions Team Support Center Manager software has been their great customer service! They have always taken our call/inquiry as it came in very well communicated by email or phone calls when we had questions that needed answers quickly (like how do I set up this tool). This was extremely helpful because they were able solve my problems fast without me having any clue what those issues really meant until after talking them over again via emails etc.. There wasn't…

Pros
  • Customer Service, Great Communicators
  • Very reasonable prices compared with competitors
  • Easy install process for clients once purchased services are received from vendor.
  • Detailed user manuals along wth tutorials
Cons
  • Some problems

Revainrating 5 out of 5

Smartsource is one of most cost effective solutions for Accounting and Payroll needs

The best thing about this service provider was that they could do everything without any extra charges or hidden costs! I had some issues in my previous account when i used them but their customer care executive helped me out immediately by solving those problems very well within few minutes time span!! They don't have much knowledge regarding business processes which may make it difficult sometimes; however you need not be worried because these guys know exactly what kind things we want so…

Pros
  • Very good experience with arus services
  • Great support from ARCUS team for all queries related to products &/or software
  • Highly reliable, trustworthy , fast speed internet connection at home.
  • Amazing technical staff who help us solve major concerns quickly ! :)
Cons
  • Nothing here

Revainrating 4 out of 5

Affordable and Friendly Consultants

I like that they have been able implement solutions within our business systems without having too many issues along way - which has helped us achieve compliance in less time than we expected! They also use their own staff members who understand how businesses run so it makes sense when you need help or want clarification as well because its not just someone off google searching results (we've had this issue before). The only thing i dislike about them now would be if there was more…

Pros
  • The fact that we can get things done without having to wait too long and the fact that they are a small business that is passionate about what they do
Cons
  • I dislike that they dont have a lot of experience with the industry that we are in (healthcare)