The organization of information is very well done; it's easy to find what you're looking for when searching through their website or database search tools (which are free).
There may be some room for improvement with regards to accessibility - but I'm not sure that this has been addressed by other companies yet because they don't have as much market share at present time compared to others like VeriSign/Comodo etc., so perhaps there isn't quite enough competition right now? Some people mightβ¦
Pros
Very good customer service support available 24 hours per day 7 days week 365 365 ;) And lastly excellent