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Arpio Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Management, Data Recovery

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Type of review

Revainrating 5 out of 5

Arpio - Great Customer Service Solution

The best part of working with ARPIO is that it's easy to use, has the most up-to-date technology, and is reliable. I dislike how slow it can be at times, even when using the cloud. It takes some time for the app to load and get to where you need it. This is not always bad though because sometimes it helps me solve problems faster than if I had to wait for an email or phone call. We are solving our customer service issues by creating a single point of contact for all our customers. We're also…

Pros
  • Also they've made improvements such having multiple users per device so only 2 people will ever answer phones instead fo just myself being called out everytime my own personal account gets busy/unavailable) which makes everything easier especially since i do other jobs within same building.also better UI
Cons
  • There are nuances