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ASX3 – Support on Demand Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Office, Marketplace Apps

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Description of ASX3 – Support on Demand

Osconomy's Service Desk is a tool for the processing and support of customer tickets. The service desk appears in a common SAP/UI5 outfit and can be deployed by the solution provider within just 3 minutes into every application developed on the SAP Cloud Platform.

Reviews

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Type of review

Revainrating 4 out of 5

Great support services plus good tooling

It gives me control over my emails, alerts & tasks management easily! I dont think they have any limitations but if you are concerned about it then contact their sales team because i didn't find anything which may irritate someone to work with them till yet! My time spendings as well productivity has reduced dramatically here due no interruptions from other clients or customers! They save me lottsa money (no travel cost). In less span we get so many calls that one person handling all would not…

Pros
  • Easy access anytime anywhere
  • Great support by OSCom staffs
  • Very flexible solution in dealing tickets.
  • Good response times when escalations done properly
Cons
  • No limitation found currently