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BIRetail Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Retail Software

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Description of BIRetail

BIRetail offers retail analytics solution providing retailers with data-driven insights for sustained decision making.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Easy and affordable solution for retail business

The customer support is very responsive, their product works as advertised! They have been able to give us an accurate picture of our store traffic over time by month/weekday which helps immensely in forecasting future trends. We've had issues where they don't get back within 24 hours but overall it's pretty good service from them so far. I would recommend this software if you're looking at getting realtime reports or need historical reporting - its easy enough that my team can run these easily

Pros
  • Easy interface
  • Reporting features are great for helping with analysis / business planning purposes.
  • Very helpful staff who really work hard when there’s problems :)
Cons
  • Some problems

Revainrating 5 out of 5

Great Customer Service & Software Is User Friendly

I like that they provide great customer service! They have been able to help us solve problems, answer questions, etc in a timely manner. Our sales team is very happy with their software as well. The only thing about BIRetail we dislike is how long it takes them sometimes to get back to you or respond to your inquiries/requests. We love how easy it was to set up our first account using the demo version of the program and they were so helpful in getting me started. Now that everything is…

Pros
  • Great Customer Service
  • Easy To Use Interface
  • Very Helpful Team Members (especially when there are issues)
  • Works Well With Other Software
Cons
  • Zero