Bit6, a division of Voxofon, is a Communication Platform as a Service provider that powers real-time communication functionality that businesses, SMEs, and enterprises can deploy in any environment.
The platform helps us to connect with our customers quickly even when they are not at their desk or office! This feature has helped me communicate more effectively for my daily work activities. Sometimes I have issues connecting but it does get fixed quite fast if you follow up immediately after submitting your ticket request. It's free which makes this an amazing product compared other services out there like Slack where we pay monthly fees just so someone else gets benefits from using themβ¦
Pros
Easy accessibility
Great customer support team.
Free version is great as well, no need any subscription fee required in order achieve all features listed above.etc
The product has been very useful for our business by allowing us to communicate with customers easily without being tied down only during office hours or working days! It's easy enough so anyone from my team could use it too if they need some help using their features (which are quite numerous). I don't think there really anything bad about this software; everything seems good but maybe more options would be nice? Maybe like having an option where you have your own personal chatbox instead ofβ¦
Pros
Customer support was super fast.
Easy user interface
Best feature that allows sending quick reminder via smses in case someone needs assistance while ordering online through website