The ease of use is great. It's very intuitive and once I started using it, I had no problems. The fact that they offer both mobile app AND desktop version was helpful as well! I dislike almost nothing about this software or their customer service team.
If anything, they could make the UI look less like a text-heavy application. This can be resolved but honestly it doesn't affect me much at all since I'm only using them in regards to hosting my podcasts. Also, being able to host multiple shows…