Header banner
Revain logoHome Page
bombbomb logo

BombBomb Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Design, Video

View on AmazonView on ЯM

Description of BombBomb

BombBomb is what business professionals use to build customer relationships over digital channels. We’re the #1 provider of video email software because we’re the only company that takes a human-centered approach to communication. BombBomb helps you record, send, and track video messages that convey the tone, emotion, clarity, and personality that other mediums lack. And with inboxes and social media feeds becoming more crowded with "digital pollution", it’s more important than ever to stand out in the inbox, build trust, and improve your customer experience. That’s why enterprise teams and small businesses alike rely on BombBomb every day to bring a human touch back into their communication. So, why BombBomb? We’ve been in business since before the iPhone existed. Our team has collectively sent more than 500,000 video messages (and counting). We know what works and what doesn’t, and we share those findings with our customers. Our extensive resource library and dedicated coaching staff make BombBomb the video messaging software that your team will actually use. Especially since BombBomb integrates inside the tools you already use. Salespeople get more replies, set more appts, and win more deals. CS teams increase adoption, boost CSAT scores, and reduce churn. Internal teams communicate clearer, save time, and improve efficiency. Whether you're a team of 1 or 10,000, start using BombBomb to rehumanize your communication with video messaging.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Platform Overall With Some Room For Improvement

I like that they are very easy for you as both an internal user or external client, but also have great support if there's any issues with your account! The platform itself can be difficult at times when trying out new features within it which in turn makes using them hard sometimes because of their lackadaisical approach towards training users how best to utilize its capabilities overall.. They're still working through some kinks here & really need better documentation regarding everything…

Pros
  • That every question asked by myself gets answered quickly via email back immediately..even same day response time ! It shows customer service quality right off hand; even after years doing business together i truly believe what others say who refer me over again eachtime :) Always helpful without exception across everyone involved @bombbm
Cons
  • There are troubles

Revainrating 4 out of 5

Easy and user friendly CRM tool designed especially

I like that it's easy for my clients, as well as myself, because this platform allows us all access at any time from our phone or computer! It also has an option where you can upload photos of your products/services so customers have something tangible they are looking forward too seeing in person when visiting their local store / office etc., which helps with sales!! There could be more options within BB such as scheduling appointments through text messaging (which would help if we're…

Pros
  • Simple interface is very user friendly
Cons
  • Would highly reccomend

Revainrating 5 out of 5

Excellent customer support and great value

I liked that they offered several different packages for our agency, making it easy enought o find something suitable! They have been super responsive in helping with any issues we've had so far as well - very professional team of people who are always willing t help out their clients no matter how big or small your need may be :) We were looking at options other than just using an email autoresponder service because some agencies charge too much per month which can get expensive if you're not…

Pros
  • Great pricing
  • Ease to customize content
  • Customer support is stellar.
  • This translates into higher conversion rates overall even though every campaign has its own unique cost associated.
  • Many opportunities exist within one client's network due do ref
Cons
  • Some little things