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BotXO Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of BotXO

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. About BotXO Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. We want to fix how companies communicate digitally with people by building a truly interactive experience, based on conversation instead of clicks. Forget about transactions. Your new focus is to build loyal, long-term relationships and create returning customers. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. Certainly has customers and partners in more than 20+ countries globally, and businesses of all sizes use Certainly's state-of-the-art Conversational AI Platform and no-code Chatbot Builder to create high-quality experiences for their customers across 14+ languages. Certainly is trusted by brands such as Carlsberg, Booking.com, Rockwool, Trustpilot, KPMG, Deloitte, Zendesk and AKQA. Pricing starts at €500 a month Contact us directly: +45 88 74 22 70

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Easy setup and great customer experience

The bot can be integrated with any of our existing applications, which makes it easy to add functionality without having developers create new code from scratch (which would take time). It's also very intuitive; we had no training needed when setting up this solution! We have been able solve many problems that were previously not easily solved in other ways or at all - like helping customers find products they're looking for more quickly than before using an automated chatbot as their first…

Pros
  • Easy installation
  • Intuitive user interface
  • Friendly customer service team available over slack if you need help getting started out right away.
  • Very reliable response times compared even against similar offerings offered elsewhere
Cons
  • Some cons

Revainrating 4 out of 5

Best Product for Online Personalization Platform

I like that it has all of my products in one place, so there's no need to search through different apps or websites when trying something new! It also makes recommendations very well which helps me decide what product would be best suited as an addition into our store- not just by price but other factors such things at checkout time (such items being sold out). The only thing about this program i dislike are how long certain searches take sometimes because they can get quite slow during peak…

Pros
  • It has a wide variety of products for me to check out and find what I'm looking for
Cons
  • It can be slow sometimes during peak times