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BrightGauge Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Analytics, Business Intelligence

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Description of BrightGauge

BrightGauge is a powerful, yet easy to use data management platform for the ITSP/MSP industry. You no longer have to wait for a status update, BrightGauge visualizes all of your company and client data in real-time with our fully customizable reports, dashboards, and goal lists. No more logging in and out, toggling windows, or juggling multiple platforms. Integrating BrightGauge with Datto, you can seamlessly track backups and visualize your client data. Add your PSA, RMM, and financial data (plus tons of other integrations), for a single view of all the metrics that help you run your business.

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Revainrating 4 out of 5

Great tool for getting a quick overview of what's happening in your environment

There's been quite an evolution from when I first joined this team about five years ago - not only did we now offer two ways "out" via Dropbox & Salesforce but also support many common cloud services such as AWS EC2 instances etc! We don't always win every battle against competitors who are faster at coming up w new features / upgrades which helps us keep ahead though it does feel like they're catchingup somewhat recently :). The ability yo customise what information appears where really…

Pros
  • Easy to use.
  • Very nice customer service in UK office
  • Great for sales/marketing data analysis, tracking conversions (mobile), providing key metrics that can guide strategic decisions with your clients or internal teams alike; ) Lots' o'much useful dashboards you wish weren’t built around Google Analytics..and other 3rd party tools too : )