It's all integrated into sharepoint - which for large organizations like mine used to be an issue before this product was introduced since i have been in Sharepoint for almost 10 years! Everything was so easy, I didn't see many issues with it at any time. Support team also great! Very good price, cheap yet effective. For those of us who has very simple IT department setup like we do (simple office network). Easy to go live as well as roll back should anything went wrong or not work according to