The customer service is stellar, which I appreciate because this is a small business, not a big enterprise. The interface makes it easy to create and send emails. It's easy for me as an admin to track all of our campaigns. There are some bugs that we've had to work around with our own custom code, but nothing that has been too difficult. It would be great if they could get more integrations with other software. We're using it to send out automated emails to customers when their orders areโฆ