CB4;s software leverages your POS data to detect in-store operational issues affecting items with high local demand, helping your team capture lost sales. This results in better customer experience, higher sales, fewer expensive, time-consuming store walks, and more time focusing on the highest ROI tasks.
I like that it is very easy for me as an employee of this business (and my manager)to use so we can all get our jobs done efficiently! The only thing i don't love about cb 4 or maybe just because its hard sometimes when you are having problems finding something but if there's anything around they will help us find them!! Nothing really dislike either other than trying not be able too look up things quickly since some times searching takes longer then expected which makes getting back into workβ¦
Pros
Its super user friendly, helpful customer service reps who know what were talking to eachother , fast turnaround time with product updates usually within hours/1 day in most cases depending how many issues come through
I like that you can see what products are selling best (in terms of profit) at each location so we know which locations need attention right away! The "heat map" feature is very useful for seeing where problems exist within an entire market area instead if just one specific point or groupings thereof - it helps us narrow down our focus by region!! Not much dislike about this system as far has i've seen thusfar -- but there may be something somewhere? If not implemented correctly from day 1β¦
Pros
Very intuitive, efficient software; allows managers without technical backgrounds access easily.