🎅 Magical Mr. Christmas Animated Musical Santa's Express with Authentic Working Smokestack: A festive delight for all ages! Review

The product is excellent but the packaging was inadequate. The music is fantastic but it arrived in a box with no hands and the box was torn. A leg strap had snapped. There were no instructions included. The batteries were dead and the music box was covered in a thick layer of dust. Cleaned, glued and new batteries inserted.

The product worked for a total of 24 hours. It got stuck and the animation stopped working. He tries to work (I hear him tense up) but nothing moves. I thought I was paying five bucks an hour for a crappy product. Revain.com Services, Inc. should be ashamed to sell this product.

That's not the most permanent thing you've ever seen. There's also a lot of mechanical noise as the characters move. Some move a lot and some don't move at all. However, it is a very cute Christmas decoration and well worth the money. The smoke generator works well and syncs with the music. It's interesting to watch and listen to, but after a while it can get tired of being repetitive and bored.

I saw this at a friend's house and thought it was so cute I ordered it for me and one of our sons and his family who lives out of state. He got his the day before we got ours. The only way it works is by clicking the demo button. He's a techie, so it wasn't human error. Ours came today and even the demo button wouldn't activate. We both tried new batteries but to no avail. We have backups, but they only have one chance.