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Cloud Contact AI Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Development, Application Development

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Description of Cloud Contact AI

Cloud Contact AI is a multi-channel marketing channel that enables you to reach your audience on SMS, email, and voice all on one platform. Whether you're collecting on debt or alerting customers about upcoming deals, CCAI can help you deliver messages confidently on the platform your users are shown to engage with most. Also, you can text or email a group of contacts or send messages one by one with our intuitive inbox that supports real-time back and forth messaging. Follow up with a phone call in Cloud Contact AI.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great Customer Service And Easy To Use

I love that it's a one stop shop for all my marketing needs, and the team are great to work with. The customer service is also brilliant! It has been great being able to reach out to customers and send emails that are automatically sent to a specific contact group. I have not found anything I dislike at this point. I would definitely recommend Cloud Contact AI to anyone looking for a one stop marketing solution. I am managing contacts for a leading high street finance firm. I manage over 3,000…

Pros
  • Automation
  • Connecting various email platforms together (e mail web mail)
  • Good support staff available via phone or chat whenever required.
  • Quick turnaround time between requests received etc
Cons
  • None

Revainrating 5 out of 5

Excellent Solution For New Businesses Looking To Scale Quickly

It's super simple yet very effective which makes it great for new businesses who want quick results but also understand they will need some training and support from their chosen solution provider if things don't work straight away! Also has excellent customer service reps at every level - including account managers/CEOs of other companies I've worked together with in my career so far (all UK). There isn’t anything i dislike as such just wish we could chat more online via zoom etc., perhaps…

Pros
  • Easy implementation process
  • Low cost per call, easy integration.
  • Extremely fast response times / turnaround compared vs competitors like Infusionsoft; even better than Salesforce Marketing cloud or Marketo!! Very good price points available depending upon client needs.Great tech stack used that supports all functions well without having high costs associated
Cons
  • Mostly okay, but...