Everything was fine. First I waited for him for a whole month because he came from Japan. In earnest?. Okay, it was packaged very well but I wasn't particularly impressed with the lube itself, the reviews here were so enthusiastic that my expectations for it were too high. I thought it was one of those miracles in a bottle. It's very thick like oil, the wet look it achieves is greasy rather than really wet. It also doesn't hold very well, so I applied TON. I'm still looking for my perfect hairβ¦