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Coreplan Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
ERP, Project, Portfolio and Program Management

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Description of Coreplan

An end to end work management system for mining exploration and drilling companies to digitise and sync their drilling, sample dispatch and safety data from field to office.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Greatly enhanced experience using Core Plan to meet all needs

The customer support is excellent - our queries are answered promptly without being over-bureaucratic or too directive! We have been able use core plan since we started working with them in 2012 as it has suited us very well indeed & allows quick syncing of records/information between client offices around Australia (and back). I can’t think what else would be improved about this product at present but if there were more ways available such that information could transfer quicker than via email

Pros
  • The product is so well tuned and customer focussed
Cons
  • The product is excellent but the information that can be easily transfer is very well tuned

Revainrating 5 out of 5

Excellent Drilling Software With Great Customer Service

I like the fact that it is so user friendly and easy to use. The software is very fast and easy to use. It is very easy to create reports and keep track of things. I dislike that they do not have a mobile app. I also dislike that I cannot create my own reports. I have used Coreplan for over a year now and I am satisfied with the software. I am very pleased with the customer service as well. The customer service is excellent. I have used other software for drilling and I have never seen anything

Pros
  • And best part ever , you dont need internet connection while drafting your plans
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Fantastic customer service & product development

The core plan team has worked very closely with us over many years now. They are always available at any time of day or night should we require assistance - whether it be via email or calling in person is always met with kindness, understanding and professionalism! It can sometimes feel like they have an endless amount of features that we could choose from but this makes sense when you realise how complex and large our company is! We've been able to reduce paper documents between offices by up

Pros
  • They always have the time to review and plan our company's documents
Cons
  • The core plan team always have the time to review and plan