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CTL Contract Laboratory Scanning & Analysis Services Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Health Services

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Description of CTL Contract Laboratory Scanning & Analysis Services

Although CTL provides a variety of cost-effective, high-performance ELISPOT plate readers, there are times when a customer is not quite ready to purchase one of these devices. In circumstances like these, customers can take advantage of our ELISPOT plate scanning and analysis services. The CTL team of in-house experts offers a variety of options to meet your specific needs.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Excellent support and advice, even when offsite

We have been using them for over 10 years now with no issues at all! They do everything you need their products too - from training (which I don't think they offer anywhere else), through troubleshooting problems that arise during use or after we've gone home/off site etc., right up until servicing if necessary which has saved us many hours as well. Their software works perfectly every time but it's nice having someone who knows what they're doing around should any questions come along later…

Pros
  • All done remotely by email within an hour usually though.
Cons
  • Some problems

Revainrating 5 out of 5

Experienced services and quick delivery

I used this service for my first time with an ELISA assay for detecting anti-HBs antibodies by Enzygnost HBV Ag/Ab 5 kit. CTL was able to complete it within 3 days (the standard turnaround time) for me even though they were working with another client at that moment. The price is also reasonable as compared to other similar companies which charge more than double the amount. Nothing much about their work experience or expertise. They did everything correctly without any issues. Just keep up…

Pros
  • Very good customer support team
  • Quick response from them when there's requirement updates.
  • Price tag wasn't higher too!
  • Fast delivery times
Cons
  • Some difficulties

Revainrating 5 out of 5

Easy-to Use Software With Great Results

It was very easy for my company to set up and use. We were able to scan our plates from other companies and upload them directly to the software. I liked that we could do all this without having to send our samples out to another lab or have someone else run the assay. Sometimes it would take a few minutes to load, but I think that was just because the system was busy and needed to process more images. I am satisfied with the results we were able to get from using this software. I recommend…

Pros
  • Multiple plate support
  • Easy data importing via API in Excel spreadsheet format (Excel 2016)
  • Very user friendly interface.
  • Can integrate 3rd party tracking tools such as Miraplacid Bio's Qubit IQ
Cons
  • Will fit

Revainrating 4 out of 5

Excellent support and outstanding customer care

I have used this service for several years now with no complaints at all so far! They know their stuff very well!! Very helpful staff who do what they say without any question asked or problems solved. Would highly recommend them if you need help setting up an elispot system. ! Nothing yet but will update once i get feedback from my client that it's working great. !! We use Elispot systems daily as part of normal business operation here which includes tracking vaccine trials data (both…