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edoras one Review

2

ยท

Very good

Revainrating 4 out of 5ย ย 
Ratingย 
4.0
IT Management, Process Automation

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Description of edoras one

Flowable Work is a flexible technology for delivering dynamic and adaptive process and case management solutions.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

A great collaboration tool for cross team project management

The best thing about this solution it's that you can integrate with other products like Jira, Slack or Zoom to improve your communication within an organization as well as between different departments of same business entity. I have not found any specific problem so far but what i dislike most in Edora One is there are too many features which make me confused while doing my job sometimes! It would be better if they could merge some options into fewer ones such as adding more icons insteadโ€ฆ

Pros
  • Integration for CRM / Salesforce great feature
  • Dashboard view
  • Email templates easy email management without writing long emails manually every time.
  • automated task assignation from case owner directlyTo add cases automatically according certain criteria e
Cons
  • Slow response times at least once per week even though server configuration seems fine,
  • Too much additional functionalities making user difficultly understand how do things works

Revainrating 4 out of 5

Decent software for managing your internal communication flow

The user interface, which makes it easy to use even if you are not familiar with workflows. It could be useful to add some more templates in order to help new users to get used to its functionalities faster. I would like to see also an option to choose between different type of workflow engines (for example we needed something very specific so we had to build our own). For now, this solution has allowed us to have all our processes centralized at once without having to rely only on emailโ€ฆ

Pros
  • It is easy to get started and also easy to modify
Cons
  • I would like to have more templates (even if a template is not perfect, they help a lot in starting