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EnjoyHQ Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Development, User Research Repositories

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Description of EnjoyHQ

EnjoyHQ helps UX and product teams learn from customers faster by streamlining their customer research process. Used by teams at IBM, Pitch, The Guardian, NASA, and GrubHub, EnjoyHQ makes it easy to centralize, organize and share all their customer insights and user research data in one place. Everything you need to build an Effective Research System that scales! EnjoyHQ works with the tools you are already using. Get access to powerful integrations and bring all your data together in seconds. Search across all your data sources and start connecting the dots easily. Get all your data in one place, speed up your analysis process, and share insights easily!

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great survey creator - needs more instructions

I love that you can filter your reports quickly through filters (i.e. by role, language, country, etc.). You can also add new data points easily using multiple sources like Google Analytics or Survey Monkey. I wish there was an option for "all" versus "relevant." I'd prefer to see all of my data in one report. For example, if I'm looking at all of the comments, I would prefer to be able to see them all together instead of having to navigate between different tabs. It's not super clear how to…

Pros
  • In addition enjoyhq provides access directly into google analytics so any additional
Cons
  • Some little things

Revainrating 5 out of 5

Excellent Service Providers and fantastic customer support

I like that they have an excellent team of people who are always willing/able (and eager) for feedback! We've used them multiple times now as both our internal ATS provider but also occasionally when we need external help with specific tasks or projects - everything has been great so far!! So happy working alongside this awesome group :) They're not perfect though; sometimes you'll get some weird errors which can be hard work trying track down what's going wrong there- however usually once…

Pros
  • Ease Of Use
  • Quality Results
  • Friendly Service Team To Help Out With Anything You Need Assistance
Cons
  • Secret