I like that it is easy to use, has all my information stored in one place so there's no need for multiple spreadsheets or different databases etc., everything can be done from this software which makes life easier! And their customer support team really helps you out when you're stuck with anything they assist me very quickly even if i'm just confused about something basic!! The only thing bad would have been more help guides available online as well but maybe thats because its still new? Notβ¦