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Express Scripts (MEDCO) Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
HR, Benefits Support

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Description of Express Scripts (MEDCO)

Express Scripts is the country’s largest pharmacy benefit manager and one of the largest pharmacies. Now, as always, we’re here to help.

Reviews

Global ratings 2
  • 5
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  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Not happy w/ their pharmacy benefit

I like that they have a wide variety of products from different companies. They also offer a great price for my insurance plan. I dislike how they don't seem to be able to provide enough customer service. It's very hard to contact them. I've had issues with billing, prescription refills, etc. I would not recommend this product or provider. If you want a good price, Express Scripts is your best option. We are saving money by switching to Express Scripts. We no longer need to pay out of pocket…

Pros
  • Dislike:
  • Their inability too resolve problems quickly
Cons
  • Good but not great

Revainrating 5 out of 5

Very helpful and willing to assist in any situation

I like that they are willing for you if need be but also will accept your wishes when it comes down too them! They have been very helpful with my insurance needs in all aspects from getting prescriptions filled or refilled at an affordable cost along w/o co-pays & deductible's etc.. The only thing about this program i dislike would probably just come off being picky so maybe its because ive had other experiences elsewhere where there was some confusion over medication dosages which could lead…

Pros
  • Great support system
  • Very organized process to follow.
  • Easy accessibility via phone, email ,or website chat feature anytime day o fthe week 24 hours perday 7 daysperweek 365 DAYS A YEAR!!! =]
Cons
  • Good but not great