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Findasense Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Professional Services, Solution Consulting

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Description of Findasense

We are a global Customer Experience company with consulting, agency and technology integrator capabilities, who believe in business as a positive force for change. Our consulting, solutions and products allow companies to create a frictionless consumer journey through all channels (phone, social, web, mobile, retail, etc). We use the power of data science to generate personalized experiences and execute strategies by creating relevant content. With a mission to innovate and transform the way organizations relate to people, we create global and local solutions to drive the digital transformation of our customers, with more than 300 employees trained as innovation leaders, around 20 countries around the world: United States, Mexico, Argentina, Chile, Peru, Costa Rica, Colombia, Panama, Guatemala, Ecuador, Dominican Republic, Spain and Morocco. We have a deep and multidimensional knowledge of the consumer in more than 10 industries, obtained by working as a partner with companies such as: L'Oreal, The Coca-Cola Company, Kimberly Clark, Abbott, FOX, Huawei, Bimbo, Lenovo, Banco Santander, Electronic Arts, IE Business School, Orange and Bayer among others.

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Type of review

Revainrating 4 out of 5

Easy way for tracking online customer experience

I have used this tool to analyze data from different sources like surveys, website analytics and Google AdWords. It provides insights that help optimize my campaigns and improve performance by showing me exactly where I need to focus my efforts. There is not much I dislike about it so far. The only thing I would say is that sometimes the results look a bit strange at first glance, but they are correct when you dig deeper. Findasense helps us figure out what our customers like and don't like…

Pros
  • Also very user friendly with an amazing UI! Highly recommend if looking to increase conversions via paid search advertising etc
Cons
  • Would be nice to see more advanced reporting options as well