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Flow.ai Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Flow.ai

Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Flow AI - Great chat bot platform and excellent customer service

The ability of this tool is that it can be used for multiple platforms with ease as well as being able to integrate other tools such as Zapier or IFTTT which makes things even easier! It's not easy at all if you are new because there isn't really any tutorials out there but once your familiarized everything will become very simple. There has been no specific issue so far however we have had some issues integrating our Salesforce data into certain flows/chatbot scenarios etc., therefore i would…

Pros
  • Multiple platform integrations
  • Many different services available in one place
  • Great customer service & quick response times when needed.
  • Good pricing model compared
Cons
  • Some difficulties

Revainrating 5 out of 5

FlowaiforFlow users, to automate content creation

The best part of this tool is its AI feature which provides real-time insights for your business so that you can take quick decisions accordingly without wasting time or effort! I am using it as an analytical platform where i get all my data from different sources including social media platforms etc., And then use analytics software such as Google Analytics & HubSpot along with flowai's API integration services through their dashboard called Pivot Dashboard (PIVOT). This helps me track user…

Pros
  • It has multiple features like Email, ChatBot Integration ,Social Media Monitoring to help businesses in gathering feedbacks about products effectively.It also provide useful insight into customer behaviour trends over period o ftimescales making marketing activities more effective.it offers complete flexibility when configuring workflow rules/triggers allowing users full control..etc,.which makes us feel safe because we don't have any restrictions
Cons
  • Almost everything is ok