The FOOD-TRAK system is a comprehensive, proactive solution that includes consulting services, new processes, individualized training, project management and oversight.
This software offers an easy way to manage inventory for both our wholesale as well retail customers in one platform which makes it easier than ever before! I have always appreciated how simple this product was when we first started using FoodTrak but over time their support team has become more difficult with any assistance needs you may need being met by different people at each level of customer service provided (including phone). Our food department uses so many other programs such like…
Pros
Also allows sales tax calculation & reporting within same program instead separate processes needed prior
Cons
Customer Service Team could improve upon responsiveness
I like how easy it is to use for all of our staff, as well as for our customers! It's simple and easy to follow. We've been able to train our staff in just one day! And we have been successful at getting food out to our people who need it. There are some things we'd like to see improved such as the user interface (which is not intuitive). However, the benefits far outweigh any problems or issues we are currently experiencing.
Our primary goal has been to provide our customers with nutritious…
Pros
I like how easy it is to use for all of our staff, as well as for our customers! It's simple and easy to follow
Cons
It's difficult to navigate and it's not clear how to do certain things
I like how easy it makes for my staff to have access through their smart phones or computers so they can easily track inventory from anywhere in our facility! We've received great support throughout all of this process as well with FoodTrac's team!! Sometimes we need an extra hand but overall everything has been very smooth sailing during implementation/training periods thus far :) They also provide weekly updates via email which help us stay aware without having phone calls constantly asking…
Pros
Easy interface
Great customer service when needed, especially if you're new using something.
Very helpful training videos that are provided by your account manager & sales rep