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Genba Support Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Implementation Services

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Description of Genba Support

Genba Support is an AWS Technology Partner

Reviews

Global ratings 1
  • 5
    1
  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Very professional yet attentive customer care

It has been very helpful to us as our IT support company for managing and maintaining our AWS environment. Their services, skills and expertise have been great, they are always willing to help and go above and beyond to ensure that their clients are satisfied. I would like to see them offer more training opportunities, we need the ability to train our employees in their products. They do not offer this service which makes it difficult when hiring new staff. We needed help with managing our…

Pros
  • The team is knowledgeable
  • Helpful & available without long delays (usually about 4 or 5 hours)
  • Very accommodating
Cons
  • Some cons