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General Microsystems Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of General Microsystems Inc.

General Microsystems Inc. (GMI) is your go to technology partner. We help businesses figure out what's next for their traditional IT infrastructure.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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Type of review

Revainrating 4 out of 5

Great Customer Service & Amazing Support

The support team was fantastic at solving very complex issues with no training required, they were always available via chat or phone as needed too! I do not have any dislikes about GenMicro systems other than maybe that it could be better if there are more services offered in addition to just hosting an email server? If you're looking into having someone manage all of your servers/email then this would probably work well otherwise look around because most companies offer similar solutions but…

Pros
  • Customer Service
  • Speed (when using their hosted mail)
Cons
  • Nothing really comes immediately for me

Revainrating 5 out of 5

Horrible customer support and worst experience ever

The most positive thing about general micro systems was that it had many options when trying different things with my website, which helped me get everything I needed without having too much trouble finding them! Sometimes they were slow at replying or even worse - not responding sometimes made us wonder if we could trust this service provider anymore!! It took quite sometime before i realized how bad GMI really worked in terms of keeping promises but once you realize its true nature-you'll…

Pros
  • Wide variety
  • Good support team (even though there is an issue here as well)
  • Great customer care
Cons
  • None

Revainrating 5 out of 5

Great product and great support: General Microsystems Inc.

General Microsystems is a great company to work with. They are very knowledgeable and have a very good product. They are always looking to improve their products and make them better. I have not had any issues with them. They are always willing to help you with your questions. General Microsystems has a great product line and their support is amazing. They are always willing to work with you on custom design and development. They are very knowledgeable and have great resources. They have a very

Pros
  • Great Customer Service
  • Fast Turn
  • Around Time for Product Changes or Designs
  • Knowledgeable Staff in all departments, especially sales & marketing department! (I'm an engineer) It's been fantastic working alongside these folks..and learning from each other as well :)
Cons
  • Not the best