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GenieTalk.ai Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Artificial Intelligence, Conversational Intelligence

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Description of GenieTalk.ai

GenieTalk.ai is the forerunner in designing best AI-powered digital experiences, be it voice bots or chatbots, switching the world from rule-based, monotonous chat-bots to interactive & intuitive ‘Human-in-the-room Experiences with advanced Conversational AI', customized solutions for enterprises to create seamless business operations & happy customer experiences. We create an EFFORTLESS FUTURE, by making the world's top technologies accessible across industries, to simplify everyday tasks with advanced, receptive and evolving artificial intelligence from top AI-powered virtual assistants, personal assistants to industry specialist chatbots & voice bots.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Robust and easy to use chatbots for Internal Communications

I have been working closely over past few years at various client's sites where we were using Chatbot platform called GeniEcho as our main communication tool between customers (clients)and employees/partners etc..The thing that stood out was its capability of easily integrating into existing applications without having any coding required which makes life easier! The fact they are constantly improving their product by adding new features like "Smart Reply" really helps us keep up pace when…

Pros
  • Its easy to integrate with almost all CMS systems
  • It allows users from different locations globally communicate in realtime, saving time compared against traditional voice calling or emailing.
  • Intuitive interface for both customer experience & internal productivity enhancement
Cons
  • Minor Issues

Revainrating 4 out of 5

Easy and best AI-powered platform built with prebuilt templates

The tool gives me ample freedom when creating my chatbot as I can add custom features which are not available out of box. Sometimes if you have made some changes then all your previous conversations will also get affected. As there is no option for undoing any change, sometimes this gets frustrating. If you want an easy way to build your own ChatBot system using API's then this should definitely help. We are solving our Customer Support issues by building such smart tools where customers just…

Pros
  • Easy use
  • Intelligent Design
  • This provides intelligence behind every action we take in bot creation.
  • Very User Friendly
  • It has intuitive user interface so anyone with basic knowledge about bots would be able create their very first Bot within few minutes or hours at maximum time frame!
  • No coding required
  • Best UI/UX ever seen.
  • Good documentation & tutorials provided along side product
Cons
  • Lack Of support

Revainrating 5 out of 5

Great product, great support for issues

I like that its integrated into my salesforce platform so easy access when needed. It can sometimes take some time before you get used to how things work but once your there everything works really well! If they could make sure all of their features are available at least one month prior to launch then i would have given them 5 stars instead of 4 as this has been an issue since day 1. The integration process was pretty simple and very smooth once we got through our first few hurdles. We were…

Pros
  • Great customer service, fast response times during issues/questions while in development phase (we had many questions)Very responsive support teamGreat product with lots going for itEasy setup no configuration requiredFast implementation & deploymentIntegrated directly wth SFDCExcellent training resources provided by @GenietalkTeamExtremely flexible system allows us flexibility across platformsiOS app coming soon which will be great.....and more
Cons
  • Good but not great